POS System Support

Taking support to the next level

Customer support

Posterita takes customer support seriously, providing standard as well as premium support. Our knowledgeable staff will step you through your problems and answer any questions you may have regarding our product. With options ranging from chat, support ticket, e-mail, and phone you know that you have the ability to get in touch with us quickly and easily.

Setup assistance

Posterita takes setup assistance to the next level, providing you with a dedicated Account Manager to help you get started. Once you’re ready to begin, your Account Manager will be able to answer any questions you have during setup, schedule a one-on-one demo of the software, or even help you upload your inventory to our system.

Setup assistance

Customizable training

With customizable training, you have the ability to have us step you and your staff through the system, provide a webinar, or simply a conference call depending upon your needs and wants. This allows you to focus on your business instead of the minute details of training employees on how to use the point of sale system.

Phone support 24 x 7

With our Premium Support package, you have the option to call us 24 hours a day, 7 days a week to receive help from a live courteous representative that will assist you with your question or issue. From help finding an order number, to editing a product category we’ve got you covered.

Onsite setup & training

Need setup assistance that goes above and beyond the normal scope of our offerings? No problem, we can set you up with a custom quoted onsite setup or training tailored specifically to your needs and wants. Posterita will make it easy to get access to the expert help you need. When talking Posterita support, we think you’ll find that we have world-class support with a world-class product. Easy to use, easy to support, that’s the Posterita way.

Onsite setup & training