How to Issue, Reload and Redeem Gift Cards

Published on November 6, 2015 by @posterita

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Posterita POS Gift Cards functionality gives you the possibility to issue gift cards to your customers and they can use the same gift cards to purchase at any of your stores. The customers can also check their balance and reload the gift cards.

The steps below will show you how to issue, reload and redeem gift cards:

From your Point of Sale, click on the Gift Card option under the sales button.

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The gift card popup will open with the options to Issue, Reload and Check Balance.

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Issue Gift Card

1) Click on Issue Gift Card to sell a gift card to your customer. You will require entering the gift number and the gift card amount.

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Note that the gift card should be a unique number and this number will be used to identify the gift card when the customer redeems his amount.

2) Click on Ok to validate the information, Posterita will check if this number already exists or not and the gift card will be loaded on the cart with the gift card number and amount.

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3) Click on Sales, choose a payment type to complete the gift card sales. After completing the sales the gift card is now activated in Posterita. The customer can now use his gift card to purchase items at any of your store.

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Purchase items using Gift Cards / Redeem Gift Cards

1) After adding the items the customer is buying to cart, click on Gift Card button and select Redeem Gift Card. Enter the gift card no. and click Redeem.

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2) The gift card amount will be added on the cart as a line and the amount will be negative.

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3) Click on Sales to complete the sales.
Note: The customer can buy for less than, equal to or more than the amount available on the gift card.

If the total amount of the sales is less than or equal to the amount on the gift card, the gift card line will show a negative amount that is equal to the grand total to make it become zero and the remaining amount will be kept as a balance on the gift card.

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If the grand total is more than the amount available on the gift card, the gift card line will show the total amount on the gift card as negative.

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Check Gift Card balance and Reload Gift card

1) To check the balance on the gift card, return to your POS by clicking on New Sales Receipt. Click on Gift Card and choose Check Balance.

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2) Enter the gift card number by swiping, scanning or entering the number manually and click on Check Balance.

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3) To reload the gift card, click on Gift Card and choose reload. Enter the gift card number and amount to be added on the gift card and click on Ok.

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4) After clicking on Ok, the gift card will be added to cart with the amount to be reloaded on the gift card.

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5) Click on Sales and choose a payment type to complete the sales. The amount will be added to the gift card.
To verify that the amount has been correctly added, return to your point of sale and check the balance of the gift card.

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